Features & Benefits

What It Does

With its fast virtualization capabilities, our DCSS device can be configured to function as a replacement server if needed. This unique device also can replace management intensive, error-prone tape backups while providing much more…starting with peace of mind.

Protect Valuable Informational Assets & Keep Downtime To A Minimum

Our DCSS device is a comprehensive Backup and Disaster Recovery solution (BDR) for Windows 2000, Windows 2003, and Windows 2008 servers. This reasonably priced, all-encompassing solution for small-to-midsize businesses provides:

  • Very frequent backups (as frequent as every 15 minutes) with an onsite NAS Device
  • Optional off-site data storage at highly rated data centers
  • The ability to restore downed servers in less than 30 minutes!
  • Advanced restoration options (file- and folder-levels) with Exchange message and mailbox recovery
  • Bare-metal restorations to dissimilar hardware
  • Low cost

DCSS vs. Tape

Though tape backup is common, it's far from being an ideal BDR solution. Analysts have said that over half of tape backups fail, so chances are that if you need to restore from tape, you'll be out of luck. But assuming all goes well with tape backup, how does it compare with the DCSS appliance?

 

Tape

DCSS
Backup Window A significant backup window is required to complete a full backup - time lost for access to vital systems There is no backup window... your critical business systems remain up and running
Recovery Point Systems are typically backed up every 24 hours. Are you ready to lose a day's work? Data snapshots take place every 15 minutes...about the same length of time as a coffee break
Recovery Time There's nothing automatic about restoring with tape. The process is time-consuming and labor-intensive Recovery is as simple as pushing a few buttons (or clicking a mouse). Systems are restored in less than a half hour

What Happens If My Server Crashes?

Now let's look at how our solution keeps your business running if, for instance, an e-mail server goes down.

Because the device takes snap shots every 15 minutes, administrators can choose a point in time shortly before the problem occurred and with just a few clicks of the mouse, this appliance allows you to activate it as a virtual server to keep business processes up and running while we diagnose the problem and plan a course of action for the down email server.

In the event of a catastrophic server failure, our business continuity solution also includes a boot CD that allows us to perform a bare metal restore on new hardware in a fraction of the time of a typical server rebuild. And, this DCSS device restoration will allow you to eliminate the hardware abstraction layer during the restore process so that the new drivers can be loaded on the server replacement, no matter which server brand is used - giving you speedy recovery options in times of crisis.

Recovery after a Catastrophe

If a disaster results in you losing your entire office - servers and on-site DCSS included- you order a newly imaged DCSS with the most current backup-normally the last daily that was done, to be shipped out via next business-day air transportation. Multiple servers can be virtualized on one DCSS even as the DCSS continues to perform backups of other servers.

When the DCSS arrives, all you need to do is plug in a patch cable and you're up and running. This recovery service will allow you to use the DCSS for two weeks before it must be returned or purchased. This timeframe should allow you to get a new server ordered, in place and do a bare-metal restore from the DCSS before returning the DCSS. Alternatively, you can choose to keep the DCSS and you will be billed for the list price of the new DCSS. This would also allow you to use this NAS for the ongoing backups when you move forward, re-establishing the network for your client.

Off-Site Storage Facility

For additional protection in the event of a complete disaster, data is securely transferred to an off-site co-location facility on a daily basis. Then, in event of such an occurrence, you will receive a new DCSS device imaged with your latest data. The storage facilities are two XO high-availability data centers in Phoenix and Baltimore. They provide:

  • Backup images stored at the data centers on a Storage Area Network (SAN) at the primary facility, then replicated to the secondary facility
  • Connectivity provided by multiple providers with automatic failover capabilities
  • Facilities provide two fiber optic network drops for our backbone
  • Full physical security at each facility including security cameras and key card access
  • Network is secured with high-end redundant, automatic failover firewalls
  • Fire suppression and environmental control provided
  • Automatic back-up power provided with on-site generators