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Desktop Care

Computer Point provides a complete solution for supporting and managing the ongoing health of each computer in your company. Support includes making sure the computer is working properly and is secure all the way to supporting the end user. Computers are in your office to help you run more efficiently and Computer Point ensures that this is possible around the clock.

Maintenance

 Preventive Care Total Care Total Care + Plus
VPN Client management check box check box check box
Asset collecting/Documentation check box check box check box
Automated Optimization & Management check box check box check box
Remove/Cleaning of Hard Drive Temp Files check box check box check box
Spyware Removal check box check box check box
S.M.A.R.T Disk Monitoring / Checking check box check box check box

Security

 Preventive Care Total Care Total Care + Plus
Patch Management check box check box check box
Anti Virus Software Management / updates check box check box check box
Email Spam Control check box check box
Anti Virus Software License check box check box

24/7 Support

 Preventive Care Total Care Total Care + Plus
Unlimited Help Desk Support limited check box
Unlimited Remote Control Support limited check box
Microsoft Application Support check box
Third Party Application Support check box
After Hours Support - (5:00pm - 11:00pm) check box
Emergency Support - (11:00pm - 8:00am) check box
Saturday / Sunday check box
Holidays check box
Mobile handheld Support check box
Priority Response check box check box check box
On-Site Service Calls check box
Equipment package check box check box
Discounted Service Rates check box check box check box