Desktop Care

Flexible Service Options

A Complete Solution

Keep Your Company's Computer Healthy

Computer Point provides a complete solution for supporting and managing the ongoing health of each computer in your company. Support includes making sure the computer is working properly and is secure all the way to supporting the end user. Computers are in your office to help you run more efficiently and Computer Point ensures that this is possible around the clock.

Our plans include Preventive Care, Total Care, and Total Care + Plus. Click the links below to see what each offer.

MAINTENANCE Preventive Care Total Care Total Care + Plus
VPN Client management y y y
Asset collecting/Documentation y y y
Automated Optimization & Management y y y
Remove/Cleaning of Hard Drive Temp Files y y y
Spyware Removal y y y
S.M.A.R.T Disk Monitoring / Checking y y y
SECURITY Preventive Care Total Care Total Care + Plus
Unlimited Help Desk Support   y y
Unlimited Remote Control Support   y y
After Hours Support - (5:00pm - 11:00pm)     y
Emergency Support - (11:00pm - 8:00am)     y
Saturday / Sunday     y
Holidays     y
Mobile handheld Support     y
Priority Response y y y
On-Site Service Calls     y
Discounted Service Rates y y y
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