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Server Care

A server is the backbone of a company's network and is critical to supporting the networks users, data, security and supporting a variety of applications. Computer Point offers complete plans that support a company's servers via 24/7 remote monitoring combined with on-site support.


Maintenance

 Preventive Care Total Care Total Care + Plus
Availability Monitoring check box check box check box
Asset collecting/Documentation check box check box check box
Remove/Cleaning of Hard Drive Temp Files check box check box check box
Spyware Removal check box check box check box
S.M.A.R.T Disk Monitoring / Checking check box check box check box
File Permission Maintenance check box check box
Drive Space Monitoring check box check box check box
Event Log Monitoring check box check box check box
Printer Settings Management check box check box
Log File Maintenance check box check box

24/7 Support

 Preventive Care Total Care Total Care + Plus
Unlimited Help Desk Support limited check box
Unlimited Remote Control Support limited check box
After Hours Support - (5:00pm - 11:00pm) check box
Emergency Support - (11:00pm - 8:00am) check box
Saturday / Sunday check box
Holidays check box
Mobile handheld Support check box
Priority Response check box check box check box
On-Site Service Calls check box
Discounted Service Rates check box check box check box

Security

 Preventive Care Total Care Total Care + Plus
User Account Administration check box check box
Patch Management check box check box check box
Security Administration check box check box
Anti Virus Definitions / updates check box check box check box
Anti Virus Software License check box check box
Backup Verification check box check box
Backup Remediation - remote check box check box