Server Care

Complete Service Plan Options

Secure Support

24/7 remote monitoring combined with on-site support

A server is the backbone of a company's network and is critical to supporting the networks users, data, security and supporting a variety of applications. Computer Point offers complete plans that support a company's servers via 24/7 remote monitoring combined with on-site support.

Our plans include Preventive Care, Total Care, and Total Care + Plus. Click the links below to see what each offer.

MAINTENANCE Preventive Care Total Care Total Care + Plus
Availability Monitoring y y y
Asset collecting/Documentation y y y
Remove/Cleaning of Hard Drive Temp Files y y y
Spyware Removal y y y
S.M.A.R.T Disk Monitoring / Checking y y y
File Permission Maintenance   y y
Drive Space Monitoring y y y
Event Log Monitoring y y y
Printer Settings Management   y y
Log File Maintenance   y y

 

SECURITY Preventive Care Total Care Total Care + Plus
Unlimited Help Desk Support   y y
Unlimited Remote Control Support   y y
After Hours Support - (5:00pm - 11:00pm)     y
Emergency Support - (11:00pm - 8:00am)     y
Saturday / Sunday     y
Holidays     y
Mobile handheld Support     y
Priority Response y y y
On-Site Service Calls     y
Discounted Service Rates y y y
Free Network Health Check